Websites, ecommerce and AIbuilt for Australian businesses

FactoryJet is a services company founded in 2014, and we work with businesses in Australia, the US and the UK. For Australian clients everything runs remotely: calls are booked in your time zone, work is shared in writing, and the founder, Bhavesh Barot, stays involved from the first call to launch and beyond.

Yes. We work with businesses in every state and territory, from Sydney, Melbourne and Brisbane to Perth, Adelaide, Hobart, Darwin and regional towns. Calls are scheduled in your hours, whether you run on AEST, ACST or AWST. None of our services needs anyone on-site, so a business in Toowoomba gets the same senior team as one in the Sydney CBD.

The founder, Bhavesh Barot, and the senior engineers who build your project. There is no account manager passing messages back and forth, and your work is not handed to a junior team after you sign. The people you meet on the first call are the people who design, build and support what you buy.

Yes. You own the code, the design, the content, the integrations, the prompts and the documentation from the day it launches. There is no proprietary platform holding your site hostage and no exit fee. If you ever move to another provider or bring the work in-house, you take everything with you and it keeps running.

We stay. Every launch includes a handover session, analytics already wired in and a period of fixes. After that you choose: run it yourself, or keep us on month-to-month for updates, improvements, SEO and AI tuning. The enemy we are built against is the agency that disappears the week after go-live. We would rather earn the next job.

Send your name and work email through any form on this page. The founder replies within one business day to book a short call in your time zone. On that call we talk about what you sell, what is not working today, and which of our four services fits. You get a fixed quote for your scope before you commit to anything.

A web designer plans how a website looks and works: the page layout, the colours and type, how visitors move from page to page, and where they are asked to call, book or buy. A web developer then turns that design into working code. At FactoryJet the same senior team does both, so nothing gets lost between the design file and the live site.

Yes, because your website is still where buyers check you out before they call. What has changed is where they arrive from: Google, Maps, and now AI assistants like ChatGPT that summarise your site. A clear, fast, well-structured site gets read correctly by all of them. A slow template site with thin pages gets skipped, however nice it looks.

ChatGPT and AI website builders can produce a rough page or a starting layout, and that is fine for a hobby site. What they do not do well is decide what your business should say, structure pages so Google and AI assistants understand them, connect booking, payments or your CRM, and keep it all working. We use AI tools inside our process, with senior people making the decisions.

Yes, for websites of up to 5 pages, 7 days is our standard delivery timeline. It works because scope is fixed before we start, you approve the homepage design early, and senior engineers build from day one. The 7 days count working days where we have what we need from you. Larger sites, online stores and web apps get their own fixed timeline up front.

It depends on scope, not on a rate card. The biggest cost drivers are the number of unique page designs, who writes the copy, whether you need online payments or bookings, how many systems must connect, and how much content has to move from an old site. We give you a fixed quote for your scope after one short call, so there are no hourly bills.

A 5 page website is the most common small business build, but prices vary a lot because the scope behind those 5 pages varies. Custom design versus a template, copywriting, photography, a booking or quote form, and SEO setup all move the number. Compare quotes on what is included, not on page count. Our 7-day delivery covers sites of up to 5 pages with a fixed quote.

Pay for outcomes you can check, not hours. Ask every web designer what is included: custom design or a template, copywriting, mobile testing, speed, SEO setup, analytics, and support after launch. A low quote that leaves out copy, SEO and support often costs more by the end of the first year. We quote a fixed price per stage, so you know the full figure before you start.

No. WordPress still runs a large share of the web and is a sound choice when your team wants to edit lots of content themselves. People move away from it when a site is overloaded with plugins, slow, or hard to keep secure. We build WordPress websites when they fit, and custom Next.js sites when speed and control matter more. We will tell you which one suits you.

The 7 Cs is an older framework for judging a website: context (layout and design), content, community, customisation, communication, connection (links to other sites) and commerce. It is still a handy checklist. For a small business site we would add two more: clear calls to action, so visitors know what to do next, and speed, so they stay long enough to do it.

Ask three questions. Who exactly will build my site, and can I speak to them? What is the fixed timeline and scope, and what happens if it slips? Can I see live sites and test their speed on PageSpeed Insights? Good web design companies answer all three straight away. Also ask what happens after launch, because that is where most small businesses get let down.

Often you only need fixes. We start with an audit of speed, structure, SEO and the things stopping visitors from enquiring, then tell you honestly whether targeted fixes or a rebuild is the better spend. If we rebuild, we keep your content and rankings with a proper redirect map, so your Google traffic and Google Business Profile carry over.

For most Australian brands the shortlist is Shopify and Shopify Plus, WooCommerce, BigCommerce and Adobe Commerce (Magento). Shopify suits most direct-to-consumer brands, WooCommerce suits businesses already on WordPress, and Adobe Commerce suits large or complex catalogues. We build on all of them and also run our own platform, Commerceflo, so our advice is not tied to one vendor.

For most Australian direct-to-consumer brands, yes. Shopify handles hosting, security and checkout well, supports AUD and GST settings, and works with Afterpay, Zip and Australian shipping apps. It is less of a fit when you have complex B2B pricing, very large catalogues or unusual product rules. Our Shopify development page for Australia explains when it fits and when it does not.

Yes. Australian stores we build launch with AUD pricing, GST-inclusive prices and tax invoices that show your ABN, shipping zones and rates for Australia Post or your courier, and buy now, pay later options like Afterpay and Zip where your platform supports them. We also connect orders to Xero or MYOB so your bookkeeping is not a copy-and-paste job.

It depends on the job. A theme tweak is small, a custom theme is larger, and a migration from another platform with product data, customer accounts and redirects is larger again. Apps, integrations with your ERP or 3PL, and B2B pricing rules add scope. We quote a fixed price per stage after a short call, so you are not paying an open-ended hourly rate.

Yes. Many of our ecommerce clients keep us on month-to-month after launch for store support: new features, app changes, speed fixes, product and collection updates, and help during sales peaks like Black Friday and end of financial year. You get the same developers who built the store, so nobody has to learn your setup from scratch.

Yes. We built B2B wholesale ordering for Bombay Petals, a decor wholesaler, so trade buyers order and reorder online instead of over email. For Australian wholesalers that means trade pricing per customer, account terms, minimum order rules and GST-correct invoices. See our ecommerce development page for Australia for how we scope B2B ecommerce.

An AI automation agency designs and builds systems that take repeat work off your team: answering common enquiries, reading emailed orders into your system, chasing quotes, updating records and routing requests. A good one starts by mapping how the work is done today, builds for your rules, tests on your real data, and supports the system after launch. FactoryJet does all of that, and you own the result.

An AI agent is software that can read a request, decide what to do within rules you set, and take action in your systems. For example, it can read a customer email, check stock and order status, draft or send a reply, and update your CRM. A chatbot only talks. An agent talks and does, with a person checking anything sensitive.

Generative AI creates content when asked: text, summaries, images or code. ChatGPT is the best-known example. Agentic AI goes further and takes actions across your systems, such as booking a job, updating a record or processing an order, inside rules you control. Many first projects use generative AI. Agents come once the process and data are well understood.

It depends on how many systems the agent must connect to, how clean your data is, how many rules and exceptions the work has, and how much human review you want built in. A single-task agent on one system is a small, fixed-scope build. An agent working across your CRM, ERP and inbox is larger. We quote per stage after a short call, and you pay AI model providers directly.

Yes. An AI receptionist can answer calls and messages at any hour, take bookings, answer common questions about opening hours, policies and services, qualify new leads and pass urgent or complex calls to a person. It works best when it is connected to your calendar and CRM. Our AI receptionist page for Australia explains how we set one up and where the limits are.

It can be, if it is designed for it. The Privacy Act 1988 and the Australian Privacy Principles apply to personal information your AI handles, including rules on sending it overseas and keeping it secure. The OAIC recommends, as best practice, not entering personal information into publicly available AI tools. We design agents with scoped access, business-grade AI terms and logs of what they did.

Not always. If you already know the job you want AI to do, we can go straight to a scoped build. If you are asking where AI fits at all, a short AI readiness assessment is the better first step: it finds the two or three use cases worth doing, checks your data and privacy duties, and tells you whether to buy a tool or build.

No, but it has changed. Google AI Overviews, ChatGPT and Perplexity still pull their answers from websites, so a site that is well structured, fast and genuinely useful gets cited more. What matters more now is answering buyer questions clearly, naming what you do in plain terms, and being mentioned on trusted sites. SEO and AI SEO are now one job done well.

AI SEO, also called generative engine optimisation or GEO, is the work of getting your business named and cited when people ask AI assistants for recommendations. It starts with an AI visibility audit that shows where you appear today in ChatGPT, Perplexity, Gemini and Google AI Overviews, then fixes the gaps in your pages, structured data and mentions on other sites.

It depends on how competitive your searches are, how many locations or products you need to rank for, the state of your site today, and how much new content is needed. Local SEO for one service area is a smaller engagement than national ecommerce SEO. We work month-to-month with a clear monthly scope, so you can see exactly what you are paying for.

A new website does not rank by magic, but it can be built so ranking is possible: clean structure, fast pages, proper schema, and content that answers real questions. Every site we build ships with that foundation. For competitive searches, ongoing SEO does the heavy lifting, and we will give you an honest view of the timeline before you spend anything.

Yes. Local SEO means showing up when people nearby search for what you do, including the Google Maps results. The biggest levers are your Google Business Profile, reviews, consistent business details across directories, and location pages with real substance. Because Maps results reward a local address, we focus your effort where your business is actually based and serves customers.

Ask it the questions your buyers ask, such as the best provider of your service in your city, and see who is named. That gives a rough picture. Our free AI visibility checker runs a structured version across several AI assistants and shows where you appear and where competitors are named instead. It is the starting point for any AI SEO work.